Purchase Support

Which state should I choose when purchasing my car rental excess travel insurance policy?
Choose the state that you will collect your hire car from. For example, if collecting your hire car from Brisbane, choose Queensland when generating your in...
Tue, 9 May, 2023 at 5:15 PM
Can I travel between states with 1 policy?
Yes.
Thu, 14 Mar, 2024 at 10:14 AM
Can I purchase a policy for a single day?
Yes. The product can be purchased for a single day. 
Tue, 9 May, 2023 at 5:14 PM
Does a single policy provide cover for 2 or more incidents within 1 journey?
Cover is not excluded on the basis that more than one incident has occurred. Cover is provided up to $10,000 for multiple inclusions, in connection with one...
Thu, 14 Mar, 2024 at 10:16 AM
What payment methods does Prosura accept?
Prosura accepts payment from all major credit cards including Visa and MasterCard. 
Tue, 9 May, 2023 at 5:14 PM
Can I purchase a policy after I collect my hire car?
No. Insurance must be purchased prior to signing the rental agreement or otherwise taking legal possession of the Rental Vehicle. 
Thu, 14 Mar, 2024 at 10:18 AM
Can I purchase insurance when I collect my hire car?
Insurance must be purchased prior to signing the rental agreement or otherwise taking legal possession of the Rental Vehicle. Prosura Rental Vehicle Excess ...
Thu, 14 Mar, 2024 at 10:20 AM
Do I have to purchase insurance when I book my hire car?
It is not mandatory to purchase rental vehicle excess insurance. If you choose to purchase a Prosura Rental Vehicle Excess Insurance policy, you may do so ...
Thu, 14 Mar, 2024 at 10:23 AM
Can I book my rental car now and pay for insurance later?
Yes. You can book your car and then purchase insurance at a later date, at any time prior to signing your rental agreement or otherwise taking legal possess...
Thu, 14 Mar, 2024 at 10:29 AM
I am hiring 2 cars. Do I need one policy or two?
You will need to purchase 2 separate policies if you require cover for 2 rental cars. Full product inclusions, exclusions, limits and other terms and condit...
Thu, 14 Mar, 2024 at 10:32 AM