Customer Top Questions
First of all, let's explain the rental vehicle excess, your financial liability when hiring a rental car. When you hire a rental car, you usually ha...
Mon, 31 Jul, 2023 at 2:19 PM
Prosura RVE Insurance is reimbursement insurance. If the car is damaged during your rental the car rental company will usually charge your credit card t...
Tue, 9 May, 2023 at 4:34 PM
Full product inclusions, coverage limits (AUD $10,000), exclusions, terms and conditions are outlined in the Product Disclosure Statement (PDS). Please read...
Tue, 9 May, 2023 at 4:57 PM
Where damage to, or theft of, the rental vehicle has occurred, Insureds are required to pay the car rental company and produce invoices and receipts for the...
Tue, 9 May, 2023 at 5:18 PM
No. Prosura RVE insurance is underwritten by Pacific International Insurance Pty Ltd and is independent of car rental companies. It is an alternative to...
Tue, 9 May, 2023 at 5:18 PM
Prosura RVE Insurance is an alternative option to purchasing excess reduction waivers from the car hire companies. There is no requirement to purchase waiv...
Tue, 9 May, 2023 at 5:17 PM
The RVE insurance sold by Prosura is independent of the car hire companies. The car hire company does not need to know about your policy for you to be elig...
Tue, 9 May, 2023 at 5:17 PM
You may wish to compare the features, limits, inclusions, exclusions and other terms and conditions of a waiver product offered to you by the car rental com...
Tue, 9 May, 2023 at 5:04 PM