The car rental company doesn't know anything about my policy. Am I covered?
Modified on: Tue, 9 May, 2023 at 5:17 PM
Prosura Rental Vehicle Excess Travel Insurance Products are issued by Pacific International Insurance Pty Ltd ABN 83 169 311 193 (‘Pacific’). Prosura Pty Ltd ABN 59 638 142 720, Australian Financial Services Licence Number 530275 (‘Prosura’), is authorised to carry on a financial services business to provide general financial product advice, and deal in, general insurance products, and handle and settle claims. When Prosura provides these services, it does so on behalf of the insurer, Pacific, pursuant to a binding authority, as the agent of Pacific. Prosura does not act as your agent. Any advice provided by Prosura is general and does not take into account your objectives, financial situation or needs. Before making a decision please consider the Product Disclosure Statement and Financial Services Guide and the Target Market Determination. If you purchase a policy, Prosura receives a commission which is a percentage of your premium - ask us for more details.
The RVE insurance sold by Prosura is independent of the car hire companies. The car hire company does not need to know about your policy for you to be eligible for cover.
Rental company staff are often not familiar with independent rental vehicle excess insurance products and may also be incentivised to sell the rental company’s own excess reduction products.
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