Refund eligibility is assessed in accordance with the product Cooling Off Period Terms and Conditions as outlined in the Product Disclosure Statement (PDS)
I did not collect a hire car. Can I get a refund? Print
Modified on: Thu, 2 Dec, 2021 at 2:40 PM
Prosura Rental Vehicle Excess Travel Insurance Products are issued by Pacific International Insurance Pty Ltd ABN 83 169 311 193 (‘Pacific’). Prosura Pty Ltd ABN 59 638 142 720, Australian Financial Services Licence Number 530275, (‘Prosura’), has been authorised by Pacific to enter into policies and deal with them, as the agent of Pacific. Prosura does not act as your agent. Any advice provided by Prosura is general and does not take into account your objectives, financial situation or needs. Before making a decision please consider the Product Disclosure Statement and Financial Services Guide and the Target Market Determination. If you purchase a policy, we receive a commission which is a percentage of your premium - ask us for more details.
Prosura Customer Care Team
Within Australia: 1300 677 180
Overseas: +61 7 3062 6818
Email address: help@prosura.com
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