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Solution home Prosura Rental Vehicle Excess Insurance Refunds

The car rental company would not accept my insurance so I purchased their excess reduction product. Can I get a refund? Print

Modified on: Wed, 8 Dec, 2021 at 2:25 PM


Prosura Rental Vehicle Excess Travel Insurance Products are issued by Pacific International Insurance Pty Ltd ABN 83 169 311 193 (‘Pacific’). Prosura Pty Ltd ABN 59 638 142 720, Australian Financial Services Licence Number 530275, (‘Prosura’), has been authorised by Pacific to enter into policies and deal with them, as the agent of Pacific. Prosura does not act as your agent. Any advice provided by Prosura is general and does not take into account your objectives, financial situation or needs. Before making a decision please consider the Product Disclosure Statement and Financial Services Guide and the Target Market Determination. If you purchase a policy, we receive a commission which is a percentage of your premium - ask us for more details.



Premium refunds (minus processing fees) are offered for cancellations made before your Policy Start Date.


You might also be interested in, "I have purchased both rental car excess insurance and excess reduction from the car rental company. Can I use both or is one redundant?".


Prosura Customer Care Team
Within Australia: 1300 677 180
Overseas: +61 7 3062 6818
Email address: help@prosura.com



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