Policy Cancellations

How do I cancel my car rental excess travel insurance policy?
Contact Prosura or go to the "Manage Policy" self service link in your confirmation email to cancel your policy. 
Tue, 9 May, 2023 at 5:07 PM
Can I cancel my car rental excess travel insurance policy any time before I travel?
Prior to the Policy Start Date, you may cancel your Policy and obtain a refund of the premium paid (Processing Fees will not be refunded).  On and from the...
Tue, 9 May, 2023 at 4:31 PM
Can I cancel my car rental excess travel insurance policy after I have collected my hire car?
A policy can be cancelled after you collect your hire car however it would not be eligible for a refund.   Refund eligibility is assessed in accordance wi...
Tue, 9 May, 2023 at 5:19 PM
I cancelled my car rental booking. Will my car rental excess travel insurance automatically cancel too?
No. To cancel your insurance policy, please contact Prosura directly.   Policy refund eligibility is assessed in accordance with the Product Disclosure St...
Tue, 9 May, 2023 at 5:06 PM