Policy Cancellations

How do I cancel my car rental excess travel insurance policy?
Contact Prosura or go to the "Manage Policy" self service link in your confirmation email to cancel your policy. 
Tue, 9 May, 2023 at 5:07 PM
Can I cancel my car rental excess travel insurance policy any time before I travel?
Prior to commencement of your Period of Cover, you may cancel your Policy and obtain a refund of the premium paid (Processing Fees will not be refunded).  ...
Thu, 14 Mar, 2024 at 11:55 AM
Can I cancel my car rental excess travel insurance policy after I have collected my hire car?
On and from commencement of the Period of Cover you can still cancel your Policy however a refund of premium will only be available  where you no longer ...
Thu, 14 Mar, 2024 at 11:59 AM
I cancelled my car rental booking. Will my car rental excess travel insurance automatically cancel too?
No. Policies may be cancelled via the Self Service Portal or by contacting us.   Policy refund eligibility is assessed in accordance with the Product D...
Thu, 14 Mar, 2024 at 12:00 PM