If you have purchased a Prosura Rental Vehicle Excess Travel Insurance for travel in New Zealand approved claim payments will be paid in New Zealand Dollars (NZD) by direct credit into the bank account nominated by the Nominated Driver who made the claim. Claimants will be responsible for fees and charges levied by financial institutions for transfers to accounts not domiciled in New Zealand and, these fees will be deducted from approved claims payments where applicable. 

Non Australian Bank Accounts: Please note, when completing your claim form, if your preferred bank account is not a New Zealand account, please clearly state what country your bank account is located within, your bank account number, SWIFT code and branch details. 

 

You may refer to the 'How do I lodge a claim?' FAQ to learn more about how to lodge a claim online, or contact Prosura directly for claims assistance.