Approved claim payments will be paid in Australian Dollars (AUD) by direct credit into the bank account nominated by the Nominated Driver who made the claim. Claimants will be responsible for fees and charges levied by financial institutions for transfers to accounts not domiciled in Australia, these fees will be deducted from approved claims payments where applicable. The rate of currency exchange that will apply is the rate determined by our bank or payment intermediary at the time the claims payment is approved by us.


Non Australian Bank Accounts: Please note, when completing your claim form, if your preferred bank account is not an Australian account,  please clearly state what country your bank account is located within, your bank account number, SWIFT code and branch details. 


You may refer to the 'How do I lodge a claim?' FAQ to learn more about how to lodge a claim online, or contact Prosura directly for claims assistance.