Prior to commencement of your Period of Cover, you may cancel your Policy and obtain a refund of the premium paid (Processing Fees will not be refunded). 

On and from commencement of the Period of Cover you can still cancel your Policy however a refund of premium will only be available: 

  • where you no longer require the Policy and you have contacted us by phone or email prior to commencement of your Period of Cover or promptly thereafter, or

  • otherwise at our discretion. 

If you cancel your Policy you will not have the benefit of cover and will not be able to make any claims against the Policy. 

Policies may be cancelled via the Self Service Portal or by contacting us.