A Policy may be reduced any time before commencement of your Period of Cover. A partial refund of the premium will be provided. Refunds will be calculated based on current pricing for the cover required and refunding the difference of the first premium amount charged. Processing Fees will not be refunded.

If you choose to reduce your Policy on or after commencement of your Period of Cover, a refund of premium will only be available at our discretion. 

If you reduce your Period of Cover, you will not be covered for Emergency Cancellation Protection.

You can apply to extend or reduce your Policy online via the Self Service Portal.