A Policy may be reduced any time before commencement of your Period of Cover. A partial refund of the premium will be provided. Refunds will be calculated based on current pricing for the cover required and refunding the difference of the first premium amount charged. Processing Fees will not be refunded.
If you choose to reduce your Policy on or after commencement of your Period of Cover, a refund of premium will only be available at our discretion.
If you reduce your Period of Cover, you will not be covered for Emergency Cancellation Protection.
You can apply to extend or reduce your Policy online via the Self Service Portal.
Can I get a partial refund for my excess travel insurance policy ? Print
Modified on: Thu, 14 Mar, 2024 at 12:03 PM
Prosura Rental Vehicle Excess Travel Insurance Products are issued by Pacific International Insurance Pty Ltd ABN 83 169 311 193 (‘Pacific’). Prosura Pty Ltd ABN 59 638 142 720, Australian Financial Services Licence Number 530275 (‘Prosura’), is authorised to carry on a financial services business to provide general financial product advice, and deal in, general insurance products, and handle and settle claims. When Prosura provides these services, it does so on behalf of the insurer, Pacific, pursuant to a binding authority, as the agent of Pacific. Prosura does not act as your agent. Any advice provided by Prosura is general and does not take into account your objectives, financial situation or needs. Before making a decision please consider the Product Disclosure Statement and Financial Services Guide and the Target Market Determination. If you purchase a policy, Prosura receives a commission which is a percentage of your premium - ask us for more details.
Prosura Customer Care Team
Within Australia: 1300 677 180
Overseas: +61 7 3062 6818
Email address: [email protected]
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